Locations & In-Store Pickup
OUR RETURN POLICY (ONLINE & IN STORE)
We will cheerfully exchange or refund your purchase (product and a photo ID needed) within 180 days of purchase.
Returns with Receipt:
|
If you purchased: |
And you paid with: |
Your refund will be: |
|
In Store |
Cash (less than $250) |
Cash |
|
In Store |
Cash ($250 or more) |
Check (mailed approx 10 business days from return) |
|
In Store |
Check (less than $100) |
Cash |
|
In Store |
Check (more than $100) |
Check (mailed approx 10 business days from return) |
|
In Store or Online |
Credit/Debit Card |
Credit back to the original card |
|
In Store |
Gift Card |
Credit to merchandise credit card |
Returns without Receipt:
|
If you purchased: |
And you paid with: |
Your refund will be: |
|
In Store or Online |
Any payment form |
Cash ($5 or less) Merchandise Credit ($5.01 or more) Refunds will be made at the lowest selling price within the past 180 days |
EXCLUSIONS:
- No returns or refunds on "as is" (including paint mis-tint), delivery and service charges or special orders.
- All Sales are Final on Folding Mattresses and Foam Squares.
- Individual items within a kit cannot be returned unless the entire kit is returned.
- All Sales are Final on COVID-19 categories:
- Cleaning & Sanitizing Products
- Personal Protection Equipment (PPE)
- Paper Goods
- Hand Sanitizer
- All Sales are Final on Hurricane categories:
- Water and Food
- Batteries
- Generators
- Cut Plywood, Rope or Chain
- Propane and Butane Cylinders
- Opened Boxes and Bagged Products
Returns without receipt will not be accepted or refunded on the following:
- Power Tools
- Outdoor Power Equipment
- Air Conditioners
- Water Heaters
Even Exchanges within 180 days:
- Even Exchanges without receipt will be honored on Power Tools and Outdoor Power Equipment (must be the exact same product/model).
- Water Heaters & Air Conditioners must have a receipt for Even Exchange.
Price Adjustments:
- We will cheerfully honor price adjustments within 7 days of purchase. Products must be the exact same brand, color, sku and upc. A receipt is required.
Other:
- We reserve the right to temporarily designate products as High Demand items and as such we are unable to accept returns for them.
- We reserve the right to cancel or change this policy at any time.